AP9 SimpleEscapes, IK9 Simple Escapes

AP9 SimpleEscapes, IK9 Simple Escapes

AP9 SimpleEscapes, IK9 Simple Escapes offers savings on a broad variety of travel and entertainment benefits.



What do AP9 SimpleEscapes, IK9 Simple Escapes members receive?

AP9 SimpleEscapes, IK9 Simple Escapes members receive Welcome materials that include their personal membership ID number, information about their benefits along with details on how to access them and a confirmation of the membership terms they agreed to.


What information does Adaptive Marketing LLC keep?

Adaptive Marketing LLC retains each AP9 SimpleEscapes, IK9 Simple Escapes member’s acceptance of membership, which consists of the billing terms, cancellation policy and the toll-free phone number that the member was given at the time of enrollment.


For AP9 SimpleEscapes, IK9 Simple Escapes members, how long does the membership last?

Membership in any Adaptive Marketing LLC program, including AP9 SimpleEscapes, IK9 Simple Escapes, lasts from the time a member enrolls until the time they inform us that they wish to cancel. Members may send us an e-mail or call to cancel.


How does Adaptive Marketing LLC protect AP9 SimpleEscapes, IK9 Simple Escapes members from scams?

Adaptive Marketing LLC helps all its members avoid online scams by partnering exclusively with well-known, trusted companies. Adaptive Marketing LLC values the trust members place in us by enrolling in our programs, including members enrolled in AP9 SimpleEscapes, IK9 Simple Escapes. We are committed to protecting the privacy and confidentiality of members’ personal and financial information. In summary, under the Adaptive Marketing LLC Privacy and Security Policy, we:

Collect only the personally identifiable information members expressly provide when they enroll in the program (including name, mailing and e-mail address) and a unique identifier (such as date or city of birth) that we can use to confirm sales and billing information.

Automatically collect technical information, such as a member’s IP address and type of browser, when they visit our website to enable us to improve the site’s quality to make their visits easy and meaningful.

Protect the security of member’s information during online transmission by using Secure Socket Layer (SSL) encryption. SSL scrambles information before it is sent over the Internet to prevent it from being read while being transferred.

Meet the stringent requirements of the Verisign security seal for online transactions.

Through these rigorous standards, we help our members avoid online scams.

Adaptive Marketing LLC has always maintained the highest standards of responsible corporate practice and utilize rigorous quality controls to ensure our practices meet or exceed industry standards and applicable law. In summary, the Adaptive Marketing LLC National Best Marketing Practices:

Provide for full disclosure of membership benefits, billing and cancellation/refund terms. Obtain and verify members’ unambiguous and express consent to a membership charge.

Offer a “no-questions-asked” refund policy for unauthorized charge complaints that provides a full and prompt refund for any member who is charged a fee but claims he or she did not authorize it.

Adaptive Marketing LLC complies fully with all federal and state privacy laws and regulations that apply to the online processing of financial transactions. We are also proud that the Electronic Retailing Association adopted the framework of our National Best Marketing Practices for their industry’s Advanced Consent Marketing Guidelines, which have been applauded by the Federal Trade Commission (FTC). The FTC’s revised Telemarketing Sales Rule, issued on March 31, 2003, essentially adopted our Best Marketing Practices provisions and made them federal law.

In addition, in August 2001, Adaptive Marketing LLC created a Consumer Advisory Board to help us continually improve our marketing practices and customer service. The Board members include several well-known consumer advocates and a former State Attorney General.


What if a AP9 SimpleEscapes, IK9 Simple Escapes member has a complaint about the service or program?

We are dedicated to resolving any complaints or concerns in a satisfactory manner. Members can either call us toll-free or contact us through our Customer Care Center and we will gladly assist them.

AP9 SimpleEscapes, IK9 Simple Escapes

 

Headquartered in Norwalk, Conn., Adaptive Marketing LLC is a category leader in membership programs, bringing value direct to consumers through an array of benefits in healthcare, discounts, security and personals. With broad online and offline distribution capabilities, Adaptive Marketing offers its corporate client partners effective tools to enhance market presence, strengthen customer affinity and generate additional value through programs such as AP9 SimpleEscapes, IK9 Simple Escapes.

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